Parent Satisfaction Survey – Alabama Council on Human Relations, Inc

Parent Satisfaction Survey

Parents: To help us evaluate and improve our program, please check your responses to the questions about your experience with our child development program. These responses and surveys are completely anonymous. Thank you

1. You have children in (check all that apply) *

Early Head Start
Head Start
Wrap Around Care
After School Care

2. How long has your child (or children) been enrolled in this program? *

Less than six months
Six months to a year
One to two years
More than 2 years

3. Families receive information about: (Check your Hand-in-Hand Parent Handbook of Operating Policies) *

	YES	NO	DON'T KNOW
a. the program’s hours of operation.	a. the program’s hours of operation. YES	a. the program’s hours of operation. NO	a. the program’s hours of operation. DON'T KNOW
b. meals and snacks given to children.	b. meals and snacks given to children. YES	b. meals and snacks given to children. NO	b. meals and snacks given to children. DON'T KNOW
c. rules about attendance of sick children.	c. rules about attendance of sick children. YES	c. rules about attendance of sick children. NO	c. rules about attendance of sick children. DON'T KNOW
d. the program’s philosophy and goals for children.	d. the program’s philosophy and goals for children. YES	d. the program’s philosophy and goals for children. NO	d. the program’s philosophy and goals for children. DON'T KNOW

4. The buildings and classrooms where your child attends are clean and safe. *

YES	NO	DON'T KNOW
a. the program’s hours of operation. YES	a. the program’s hours of operation. NO	a. the program’s hours of operation. DON'T KNOW

5. Did you feel the program took appropriate steps to keep your child safe during the COVID pandemic? *

YES	NO	DON'T KNOW
a. the program’s hours of operation. YES	a. the program’s hours of operation. NO	a. the program’s hours of operation. DON'T KNOW

6. Parents are informed of program activities through things like our website, facebook or youtube pages,texts, notes, flyers, and bulletin boards. *

YES	NO	DON'T KNOW
a. the program’s hours of operation. YES	a. the program’s hours of operation. NO	a. the program’s hours of operation. DON'T KNOW

7. Your child’s teacher(s) has communicated with you about your child’s progress . *

YES	NO	DON'T KNOW
a. the program’s hours of operation. YES	a. the program’s hours of operation. NO	a. the program’s hours of operation. DON'T KNOW

Home visits, notes, parent-teacher conferences/home visits

8. Do you feel your child is learning and growing in general knowledge and abilities (such as language, vocabulary and physical skills) as a result of attendance in the program? *

YES	NO	DON'T KNOW
a. the program’s hours of operation. YES	a. the program’s hours of operation. NO	a. the program’s hours of operation. DON'T KNOW

Home visits, notes, parent-teacher conferences/home visits

9. Would you describe yourself as a generally satisfied customer of the ACHR Child Development Program’s services? *

YES	NO	DON'T KNOW
a. the program’s hours of operation. YES	a. the program’s hours of operation. NO	a. the program’s hours of operation. DON'T KNOW

Home visits, notes, parent-teacher conferences/home visits

Optional Question 10. How has being a part of the program had a positive affect on your child and/or family?

Optional Question 11. What suggestions do you have for ways that the program could do a better job?

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